Privacy Policy

Last Updated: April 26, 2026

Трогни.ме ("Company," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your Personal Data when you use our service available at trogni.me.

By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy and our Terms and Conditions.

1. Definitions

"Personal Data" means any information relating to an identified or identifiable natural person.
"Processing" means any operation or set of operations performed on Personal Data.
"Data Controller" means the entity that determines the purposes and means of the processing of Personal Data.
"User," "you," or "your" means any individual who accesses or uses the Service.

2. Data Controller

Трогни.ме Ltd
Registered in England and Wales, United Kingdom
Email: privacy@trogni.me

3. Personal Data We Collect

3.1 Information You Provide Voluntarily

Personalisation Data: Names, ages, occasions, memories, and personal anecdotes used to generate your song. Entirely voluntary.
Email Address: Collected at purchase for delivery and order confirmation.
Payment Information: Processed by Stripe. We do not store card details.
Communications: Information provided when contacting support.

3.2 Information We Collect Automatically

Usage data (pages viewed, dates and times of visits)
Device information (IP address, browser type, operating system)
Cookies and similar technologies (see Section 7)

4. How We Use Your Personal Data

To generate your personalised AI song
To deliver your song and process your free 30-second preview
To process payments via Stripe
To send order confirmations and song delivery emails
To respond to support enquiries
To improve our Service through usage analysis
To comply with legal obligations

5. Legal Basis for Processing (GDPR)

Legal Basis	Purpose
Performance of a Contract	Generating and delivering your personalised song
Consent	Optional personalisation data and marketing communications
Legitimate Interests	Improving our Service, fraud prevention, security
Legal Obligations	Tax, accounting, and regulatory compliance

6. How We Share Your Personal Data

We do not sell your Personal Data. We share it only with the following service providers:

Provider	Purpose	Privacy Policy
Stripe	Payment processing	stripe.com/privacy
Anthropic (Claude)	AI lyrics generation	anthropic.com/privacy
Suno	AI music generation	suno.com/privacy
ElevenLabs	Voice introduction generation	elevenlabs.io/privacy
Supabase	Database and data storage	supabase.com/privacy
Resend	Email delivery	resend.com/privacy
Vercel	Website hosting	vercel.com/legal/privacy-policy

7. Cookies

Type	Purpose
Essential	Necessary for basic operation of the Service
Performance	Analyse how users interact with our Service
Functional	Remember your preferences and settings

You can manage cookies through your browser settings. Our Service does not currently respond to Do Not Track (DNT) signals.

8. International Data Transfers

Your Personal Data may be transferred outside the UK and EEA where our service providers operate. We ensure appropriate safeguards are in place including UK International Data Transfer Agreements (IDTAs) and Standard Contractual Clauses.

9. Data Retention

Data Type	Retention Period
Personalisation Data	Deleted within 30 days of song delivery
Email Address	Up to 2 years for support purposes
Transaction Data	7 years (UK legal requirement)

10. Your Rights (UK GDPR)

Right	Description
Access	Request a copy of your Personal Data
Rectification	Request correction of inaccurate data
Erasure	Request deletion of your data
Restrict Processing	Request we limit how we use your data
Data Portability	Receive your data in a machine-readable format
Object	Object to processing based on legitimate interests
Withdraw Consent	Withdraw consent at any time

To exercise your rights contact: privacy@trogni.me. We respond within one calendar month. You may also lodge a complaint with the UK ICO.

11. Security

We implement SSL/TLS encryption, secure database storage via Supabase, and PCI-DSS compliant payment handling via Stripe. No method of internet transmission is completely secure.

12. Children's Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from children. Contact privacy@trogni.me if you believe a child has provided data.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting. We will update the "Last Updated" date and notify users by email for material changes.

14. Contact

Трогни.ме Ltd
Email: privacy@trogni.me
Website: trogni.me